FAQ for Kuma Bikes
FAQ FOR KUMA EBIKES
Transitioning from a push bike to ebike is pretty seamless but there are a few features that you may not be familiar with. Here are some of the most asked questions we get from first time Kuma users.
How do I turn on the lights on my Kuma e-bike?
To turn on the lights, press and hold the up button on the control panel for 5 seconds.
What is the range of Kuma e-bikes?
The range varies by model and riding conditions but typically ranges from 80 to 100 kilometres on a full charge.
How long does it take to charge the battery?
It generally takes about 4 to 6 hours to fully charge the battery from empty.
Can I ride my Kuma e-bike in the rain?
Yes, Kuma e-bikes are designed to be weather-resistant and can be ridden in the rain.
How often should I service my Kuma e-bike?
Regular maintenance is recommended every 6 months or after every 500 km of riding to ensure optimal performance and longevity.
What should I do if my e-bike battery is not charging?
First, check all connections to ensure they are secure. If the problem persists, contact Kuma Bikes customer service for assistance.
Where can I test ride a Kuma e-bike?
You can book a test ride at Kuma Bikes HQ in Dublin 15 or at any authorized dealer listed here.
Are there financing options available?
Yes, Kuma Bikes offers financing options through the Bike to Work scheme, allowing for tax-free contributions from employers.
